This position is accountable for achieving quality patient care through appropriate leadership and utilization of human and fiscal resources in their program area. The position is accountable for the development, effective operation and evaluation of a program area. This is accomplished through visionary leadership, knowledge of present and future trends, strategic benchmarking and innovative interventions.
- Ensures a culture of caring by promoting and supporting decisions that are patient centered and within the framework of Relationship Based Care. Participates in professional organizations to enhance personal growth and facilitate collaborate relationships at a regional, national and international level. Demonstrates continuous improvement in patient, caregiver and physician satisfaction. Prepares, monitors, and achieves budgeted annual man-hours, expense and capital budget for responsible cost centers based on an analysis of needs of patients, clinical programs, staff and physicians. Directs program teams to function within scope of practice as defined by clinical discipline and job description. Develops and evaluates clinical systems and process that facilitate delivery of comprehensive patient/family care across the continuum.
- Achieves the outcomes of the organization in relation to core measures, regulatory influences, pay for performance, HCAPS, staff and customer satisfaction and identifies areas for ongoing growth and development. Conducts an analysis of clinical variance trends and directs programmatic activities which are congruent to and assists in achieving organization operational imperatives and implements clinical practice changes. Collaborates with medical staff and key stakeholders to improve patient outcomes; set clinical quality priorities, recommend and implement professional improvements and initiatives and implement service line-based patient safety initiatives. Identifies and participates in research activities; promotes and utilizes evidence-based practice. Identifies appropriate risk assessment strategies and leads risk reduction strategies within service line.
- Demonstrates the ability to create a shared vision; applies critical thinking skills and utilizes financial and quality data as well as conceptual and didactic knowledge in the development of the service line / program vision and operational plan. Conducts an analysis of areas of responsibilities, including strengths, opportunities, weaknesses and threats to define proactive processes and shares this information with the Vice President of Patient Care Services for development of an organizational strategic plan. Demonstrates initiative to address complex, high-risk problems and translates them into opportunities and challenges. Recognizes the need for a varied leadership style based on the situation and developmental stage of an individual or group. Enables individual contributions at all levels within their area of responsibility. Assumes a leadership role in the establishment of liaisons, networks and/or acquisition of resources to facilitate the growth and development of programs within the system and the community.
- Demonstrates a philosophy of lifelong learning. Establishes and achieves professional standards for quality, legal, and ethical professional practice that is supported by regulatory guidelines and policies and procedures. Demonstrates ongoing departmental and personal development, coaches and advises direct reports and professional staff in the formulation of their professional development plan. Creates a structure and supports a shared governance model, facilitating staff involvement in decision making. Promotes the ongoing development of the Professional Practice Council. Promotes peer to peer accountability.
- Develops and maintains productive working relationships internally and externally by building teams and relationships through mentoring and modeling uplifting and positive communication. Integrates all team members into the team's work. Extends trust by acknowledging the contributions of others; listens first, creates transparency in communications, confronts reality, and clarifies expectations. Seeks opportunity to adopt best practice, eliminate duplication and maximize efficiency.
BSN required at time of hire or transfer into position. Master’s degree in Nursing or related health care field required, either at time of hire/transfer, or must be enrolled in a program within one year of hire/transfer date and completed within three years of enrollment. (i.e. public health, informational technology, administration, etc.) Knowledge of clinical practice human resource management normally gained through a minimum of five years of progressively responsible experience in health care including supervision and leadership. Analytical ability necessary to evaluate staff, address and improve clinical and programmatic issues and devise solutions to complex problems. Leadership ability to develop staff, establish and maintain standards of performance within a national context for professional nursing practice and comply with administrative requirements. Superior interpersonal and communication skills sufficient to effectively create relationships to support a healing environment with patients, families, staff, physicians and hospital personnel including senior management in both written and verbal communication.
Licensure, Certifications, and Clearances
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- Registered Nurse (RN)
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Please apply here.
Manager, Cultural Competency (Part-Time)
Job Title: Manager, Cultural Competency (Part-Time)
Job ID: 2000018X
Shift: Day Job
Facility: Corporate Human Resources
Department: Center for Inclusion
Location: 600 Grant St, Pittsburgh PA 15219
Responsible for developing and implementing a diversity strategy to facilitate the delivery of culturally competent care across UPMC's hospital system with the purpose of improving health outcomes for diverse populations, decreasing health disparities and reducing cost of care.
- Promotes an environment of cultural competence through identification and implementation of culturally-inclusive practices and innovations in line with diversity and inclusion strategies.
- Creates and implements a comprehensive, outcomes-based Cultural Competency Strategy that is aligned with national/regional priorities/initiatives. The strategy will incorporate data-driven assessments of culturally competent performance and defines a plan for the continual provision, monitoring and improvement of culturally competent performance to impact outcomes for diverse patient populations.
- Build relationships with hospital based clinicians, including nurses and physicians, to partner in the implementation of the Cultural Competency Strategy.
- Monitors and provides technical assistance regarding provider agency cultural competency plans. Monitors the provider network's adherence to standards and requirements regarding provision of interpretation services and proficiency of interpreters.
- Serves as the internal expert on national and regional trends and developments regarding culturally competent services and as a liaison to national councils and advocacy groups.
- Responsible for implementation of population specific activities including cultural treatment teams and other cultural community support system activities. Identify trends in specific populations and recommend interventions. Identifies population health disparities and creates outreach, community activities, and innovative programming to engage in services.
- Assess cultural diversity of the provider network to identify resources and gaps, including needs analysis for non-traditional providers (traditional healers, religious and spiritual resources, natural support systems, etc.) and develops recommendations for credentialing and network development activities. Monitors and evaluates provider practices to assess and improve the cultural competence of delivered services.
- Partners with community, regional and statewide organizations and stakeholders to identify opportunities to collaborate to improve delivery of culturally competent programs and services.
- Attends and participates in hospital-based diversity council meetings.
- Assist in the delivery, evaluation, and improvement of audience-tailored orientation and training programs for staff, subcontractors.
- Manages community outreach budget for Cultural Competency programs.
- Assist in improving the facilitation of care at the local level.
- Performs in accordance with system-wide competencies/behaviors.
- Performs other duties as assigned.
- Bachelor's degree or equivalent experience required.
- Master's degree preferred.
- Minimum five years of clinical or related experience working in a health care system.
- Minimum three years of experience promoting culturally inclusive services.
- Proven leadership skills and an ability to work with patients and their families and to work collaboratively with clinical staff specifically demonstrating communication, coordination and organizational skills.
- Supervisory experience preferred.
- Data analysis and assessment; proficient use of Microsoft programs such as Excel, Powerpoint, Word.
- Bilingual preferred.
- Ability to work independently, set priorities and meet deadlines.
- Will need to have your own form of transportation.
Licensure, Certifications, and Clearances
UPMC is an Equal Opportunity Employer/Disability/Veteran
Please apply here.
Nursing Clinical Manager- Acute Rehabilitation Unit - Full Time Evenings/Nights
Reading Hospital Rehabiliation at Wyomissing
Apply Now - Req #: 2020-29478
6-Evening/Night shift; 72 hours per pay period; Full-time Evenings/Nights with flexible scheduling options. Some weekends and holidays may be required.
Join our Nursing Leadership Team at the state-of-the-art Reading Hospital Rehabilitation at Wyomissing! This exciting Nursing Clinical Manager position includes the Acute Rehabilitation Unit, 51-beds and Traumatic Brain Injury Unit, 11-beds. This individual will assist the Nurse Unit Director in the overall management of the clinical and administrative activities in order to ensure patients the provision of quality care.
The Acute Rehabilitation Unit (ARU) provides acute inpatient medical rehabilitation services to patients with functional impairments as a result of various diagnoses including, stroke, spinal cord injuries, brain injuries, multiple trauma, orthopedic conditions, amputations, and other disabling conditions. Be a part of our talented team of nurses practicing within our dynamic, advanced and highly technical patient care areas. Benefit from a diverse experience which offers a Career Advancement Program, training to new specialties and abundant opportunities.
Schedule: Full-time nights with flexible scheduling options with on-call. Some weekends and holidays may be required.
- 4 year / Bachelor's Degree: BSN required
Certification and Licensure Requirements
- BLS CERTIFICATION (Required)
Experience and Skills
- 1-3 Years Professional Nursing experience demonstrating competence and leadership potential as a staff nurse. Evidence of continuing education. (Required)
- 1-3 Years Nursing Management (Preferred)
Required Skills: Excellent Communications Skills, Excellent Interpersonal Skills, General Clerical Skills, Microsoft Excel, Microsoft PowerPoint, Microsoft Word